Refund Policy

This policy covers subscriptions to GeoSurfaced, billed and processed by our payment provider, Paddle.com.

1. Cancel anytime

You can cancel your subscription at any time from your account settings. Cancelling stops future billing, and your plan stays active through the end of the current billing period — we don't charge for the next cycle.

2. No partial refunds

We don't offer refunds or credits for unused time within a billing period, including if you cancel or downgrade partway through.

3. Exceptions

We'll review requests for a refund on a case-by-case basis where required by law, or where you were charged in error (for example, a duplicate charge). Contact us and we'll make it right.

4. How to request a refund

Email hello@clavra.dev with your account email and the reason for the request. You can also manage or cancel your subscription directly from your Paddle receipt email.